Customize your support using build-your-plan support package from Bobcares

Here at Bobcares we believe in giving you exactly the service you wished for.

We asked for your input, and we listened.

Now, we present to you the Build Your Plan package. This gives you the freedom to pick-and-choose all the support components in just the right quantity.

What is special in this package?

Depending on the size of your customer base, the demands of the market, the volume of support cases, and the strength of your internal staff, you can now choose the support components that you require the most. This package offers:

1. All support components in one single plan, so as to allow easy manageability.
2. Easily customizable options to choose just the right quantity for each service.
3. Easy upgrade or downgrade options to change the support configuration based on changing support needs.
4. The easy addition of servers into our professional service plan with a savings of $30/server.

For as low as $94.5/month, you can start supporting your customers using the enterprise class support team from Bobcares. This package includes the following support components:

1. Help desk support for level 1, level 2, and pre-sales queries.
2. Live chat support for level 1 and pre-sales queries.
3. Phone support in English and German for level 1 and pre-sales queries.
4. Professional server management with 24x7 monitoring.

As a limited time introductory offer, we are waiving the $99/server setup fee for all the servers added into our professional server management option. With this you make a total savings of $129/server for the first two weeks.

Why Bobcares?

Bobcares has been offering technical support and software development solutions since 2001. The technical support division of Bobcares currently manages over 60,000 servers and 15 million websites, making it the largest outsourced web hosting support company in the world. Bobcares also offers design, development and testing services, enabling its customers to utilize Bobcares expertize in every stage of website/application development.

If you have any questions, we would be happy to talk to you!